FREQUENTLY ASKED QUESTIONS
General / About ADC
ADC has four locations: Preston Highway (8517 Preston Hwy, Louisville, KY 40219), St. Matthews (1901 Rudy Lane Suite 4, Louisville, KY 40207), Brooks Hill (1064 Brooks Hill Rd., Brooks, KY 40109), and Middletown (107 N. Watterson Trail Suite 101, Middletown, KY 40243).
Dr. Rachel Talis founded Advanced Dental Center. She graduated from the University of Louisville School of Dentistry in 1996 and has over 25 years of experience in general, cosmetic, and restorative dentistry. She is also trained in implant restorations and Botox/facial fillers.
ADC stands out because it offers truly comprehensive care under one roof — general, cosmetic, restorative, emergency, appliances, and even Botox. We have four locations across Louisville, same-day scheduling, evening and Saturday hours, a team of experienced UofL-trained dentists, flexible financing, and an in-house membership plan for uninsured patients. Most patients never need to be referred elsewhere.
No. ADC is a locally owned, family-run dental practice in Louisville, Kentucky. Founded by Dr. Rachel Talis, ADC has a family atmosphere where patients are treated as people, not numbers. Our SMILE values — Service, Mutual Respect, Integrated Teamwork, Lifelong Growth, and Community Engagement — guide everything we do.
Appointments & Scheduling
Yes. ADC offers same-day scheduling at all four locations. Whether you have a dental emergency or simply need to be seen quickly, call your nearest office and we will do our best to get you in the same day.
You can schedule by calling any of our four office locations directly, or by visiting kyadc.com and using our online scheduling tool. Walk-ins are also welcome, though calling ahead helps ensure availability.
Just call your preferred location or book online at kyadc.com. We welcome patients of all ages. Our team will help you with insurance verification and any new-patient paperwork before your first visit so you can focus on your care.
Please bring a valid photo ID, your dental insurance card (if applicable), a list of any medications you are currently taking, and any relevant dental records or X-rays from your previous dentist. Arriving 10–15 minutes early helps us get your paperwork squared away.
Insurance & Payment
ADC accepts most major dental insurance plans. We recommend calling your nearest location to verify that we are in-network with your specific plan. Our front desk team is happy to help with insurance questions.
No problem. ADC offers an in-house membership plan for uninsured patients that provides discounted rates on preventive and restorative services. We also offer flexible financing options so cost is never a barrier to getting the care you need.
Yes — at our Brooks Hill location (1064 Brooks Hill Rd., Brooks, KY 40109). This is currently the only ADC location that accepts Passport and Medicaid. Call (502) 955-1084 to schedule.
We accept cash, all major credit cards, dental insurance, and flexible financing plans. We want to make quality dental care accessible and affordable for everyone.
Yes. ADC offers flexible financing plans to help spread the cost of larger procedures like dental implants, crowns, and cosmetic work. Ask our front desk about available options during your visit.
The ADC Team
Yes. Dr. Theresa Hayward and Dr. Gretchen Kratz both specialize in helping patients who experience dental anxiety. They focus on creating a comfortable, pressure-free environment so patients can receive the care they need without fear.
Locations & Hours
ADC has four locations spread across the Louisville area: Preston Highway (south Louisville), Rudy Lane (St. Matthews area), Brooks Hill (Bullitt County), and Middletown (east Louisville). Visit kyadc.com/locations to see a map and find the office nearest you.
Yes. All four ADC locations offer free, convenient parking for patients.
Patient Experience
The ADC membership plan is an in-house dental plan designed for patients without insurance. It provides discounted rates on preventive care (cleanings, exams, X-rays) and restorative services. Contact any ADC location for current plan details and pricing.
Yes. ADC invests in modern dental equipment and techniques to provide efficient, comfortable care. Our team participates in continuing education to stay current with the latest advancements in dentistry.
Yes. If you are transferring from another dental practice, we can help coordinate the transfer of your records and X-rays. Just let us know your previous dentist’s information when you schedule your first appointment.
ADC offers options to help patients feel comfortable during procedures, particularly those with dental anxiety. Dr. Hayward and Dr. Kratz specialize in creating a relaxed, comfortable environment. Contact your nearest location to discuss what comfort options are available for your specific procedure.
We appreciate your feedback! You can leave a review on Google by searching for your ADC location and clicking “Write a Review,” or ask your front desk team for a direct link after your visit. Your reviews help other Louisville families find quality dental care.
Services
ADC provides comprehensive dental care including: general dentistry (cleanings, exams, fillings, root canals, extractions), cosmetic dentistry (whitening, veneers, bonding), restorative care (dental implants, dentures, bridges, crowns), emergency dental care, custom dental appliances (sleep apnea, TMJ, nightguards), and Botox and facial fillers.
Yes. ADC provides full dental implant services including implant placement, abutment, and crown restoration. Dental implants are a permanent, natural-looking option for replacing missing teeth. Financing is available to make implants affordable.
Yes. ADC offers professional teeth whitening as part of our cosmetic dentistry services. Professional whitening delivers faster, more dramatic results than over-the-counter products. We also offer a free initial cosmetic consultation.
Yes. Porcelain veneers are one of our most popular cosmetic services. Veneers can correct discoloration, chips, gaps, and uneven teeth for a complete smile transformation. Schedule a free cosmetic consultation to learn if veneers are right for you.
Yes. ADC provides same-day emergency dental appointments for issues like severe toothaches, broken or knocked-out teeth, dental infections, lost fillings or crowns, and other urgent dental needs. Call your nearest location immediately — we will get you in as quickly as possible.
Yes. ADC offers full dentures, partial dentures, implant-supported dentures, and dental bridges. Our team will help you find the right tooth replacement option based on your needs, comfort, and budget.
Yes. ADC creates custom dental appliances for sleep apnea, TMJ disorders, and nightguards. These custom-fitted devices can reduce symptoms and improve your quality of life without surgery.
Yes. Dr. Rachel Talis provides Botox and facial filler treatments at ADC for both therapeutic purposes (such as TMJ pain and bruxism relief) and cosmetic purposes. This is available at select ADC locations.
Yes. ADC offers a complimentary initial cosmetic consultation so you can discuss your smile goals and explore options like whitening, veneers, and bonding with no obligation.
Yes. ADC provides dental care for patients of all ages, including children. Our team is experienced in making young patients feel comfortable and creating positive dental experiences from an early age.